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| FAQ |
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1. How long will you take to setup and activate my account? Your account will be setup and activated within 24 hours or less in most cases after you have verified your email address. You will receive an email with your account and login information. You can then start uploading your website. |
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2. Can I get unlimited bandwidth? No. There's no such thing as unlimited bandwidth. Anyone that promises that is not telling the truth. |
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3. Can you help me to transfer my domain name? No, we can't help due to privacy and security reasons but we do assist our customers in transferring their domain name. |
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4. What type of domain extension do you support? We support all kind of domain extensions from .com /.org /.net /.co.uk / .com.au. /.tv / .cc /. com.sg... etc. as long as the domain name is valid. We support all of them. |
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5. Does ThaneHosting offer a money-back guarantee? We will give a seven days money back guarantee to our new customers who have just signed up and paid for their account. More information can be found in our Terms of Service. |
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6. How can I pay for my website? We can only accept payments by E-gold, PayPal or cheque. You can use PayPal to pay by credit card or US bank account. |
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7. Cannot find the answers for your questions? Please do not hesitate to contact us. |
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