How do I use the search functions?
There are two main searches available on Tamilan-store.com
The BASIC SEARCH allows you to search the products by title, artist/director or description. You type in a keyword and the search function looks for that word and then returns the products with the specified keyword to you.
The ADVANCED SEARCH allows you to search by more specifications. You can search by Price and also limit your search by Category.

How does Tamilan-store.com protect client information, like my credit card number?
When you place orders or enter your personal information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. Your credit card number is never on our servers. When you input your credit card number it is encrypted and sent to the credit card authorization agency. Tamilan-store.com then receives a message from that agency which authorizes the purchase for a specific amount. Tamilan-store.com never has access to your credit card number, only the authorization for the amount that you purchased. Tamilan-store.com will NEVER sell, trade or otherwise give your personal information to any outside party. We believe strongly that you have a right to privacy and we will do our utmost to uphold that right

How often does Tamilan-store.com get new products?
Tamilan-store.com stocks new items twice a week. We carry the latest releases and many products that are unavailable elsewhere. At Tamilan-store.com, our goal is to carry what you are looking for; chances are we have it, if not check back with us on a regular basis.

How long does it take before my purchases are shipped?
Tamilan-store.com usually ships your purchases within 24 to 48 hours after your order is received.
We know that you want your purchases as soon as possible and make every effort to get these to you as quickly as possible.
We strictly ship by French Postal Service due the quality of their service.
You are likely to recieve your order within 2-7 working days if you are residing in Europe or 4-10 working days for International orders.

What are The Tamilan-store.com's return policies?
Tamilan-store.com will exchange or refund the purchase price of any item that is damaged, defective or has a quality issue that is material related. We will refund the cost of the item (shipping cost is non-refundable) or exchange it for another product of equal value.

How can I contact Tamilan-store.com with other questions or comments?
You may send questions or comments to info@tamilan-store.com